Privacy Policy

At KelaraOS, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (kelaraos.com) and use our application (kelaraos.app).

1. Information We Collect

We collect information that you provide directly to us when you register for an account, express an interest in obtaining information about us or our products, or otherwise contact us.

• Personal Information: Name, email address, phone number, and agency details.
• Client & Caregiver Data: Information you input into the platform regarding your staff and clients to facilitate scheduling and communication.
• Usage Data: Information about how you interact with our platform, including log data and device information.

2. How We Use Your Information

We use the information we collect or receive to:

• Provide, operate, and maintain our platform.
• Send administrative information, such as updates, security alerts, and support messages.
• Facilitate communication between your agency, caregivers, and clients' families via integrations like WhatsApp.
• Improve, personalize, and expand our services.

3. Third-Party Services

We use third-party services to power core features of KelaraOS. These include:

• Twilio (WhatsApp API): For sending automated alerts and family updates.
• Google Maps API: For calculating travel times between shifts.
• Supabase: For secure database hosting and authentication.

These providers have their own privacy policies addressing how they use your information.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

5. Contact Us

If you have questions or comments about this Privacy Policy, please contact us via the form on our homepage.